职位描述:
POSITION SUMMARY
Primary function: The iide sales is respoible for maintenance of existing package gases custome, deal with custome requirement including order management, delivery, account checking. The position also resolve complain from the custome with solution, improving and feedback for the customer. Accountable for establishing contact between sales team and internal F&A, billing team, CSO, operation team, to achieve sales target and keep business growth in Guangdong area.
PRINCIPAL ACCOUNTABILITIES
1. Customer Portfolio Management Customer portfolio maintenance Establishment of customer database
?Achieve Sales Targets in the assigned territory through manage existing custome as well.
?Maintain strong relatiohip with existing accounts through periodic contract coordinated with field peonnel and make recommendatio.
?Raise workbook to establish database for new custome, and information adjustment for existing custome.
?Uniting contract, order, and other information by file.
?Frequently contact custome and cooperate with CSO to update custome’ information regularly.
2.Order management.
?Arrange custome order timely.
?Communicate with CSO team daily, monitor sales order implementation and deal with some issue.
?Delivery arrangement with local traportation team.
3.Customer service.
?Invoice management, immediately check account number after SAP billing creation.
?Promptly following price change and other information adjustment, to reduce credit and debit memo number.
?Check remittance from custome and aging report regularly, work together with outside sales to achieve account receivable target.
?Solve customer complaint in timely manner.
?Analyze the reaso of complaint, cooperate with other team to reduce the similar complaint.
?Visit custome regularly, build a solid business relatiohip with customer during the visit;
?Monitor the customer pay the invoices in time, achieve the DSO target;
?Handle other special business cases as the fit contact among the internal support teams.
JOB REQUIREMENTS
QualificatioExperiencekills/Qualities
?Education: Bachelor Degree in business or engineering or related discipline
?Experience: Minimum 2 yea experience in industrial sales or customer service
?Ability: Good communication ability
?Tools: Good PC and internet skill
?Language: Good English