Software Technical Support Engineer – Semi – Dalian

Respoibility

1.Develop CIM (Computer Integrated Manufacturing) communication interface program for AMAT products according to customer communication specificatio.

2.Develops software documentation.

3.Troubleshoots a variety of moderately difficult software problems. Performs software tests on code and enhancements. Defines software specificatio.

4.Interfaces with external custome regarding software issues

5.Interfaces with internal custome for requirements analysis and schedule.

6.Compiles data for regularly scheduled or special reports, analysis and statements.

7.Provide off-hou customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.

8.Provide on-going training to custome and customer enginee (CE) for technical products and systems issues.

9.Provide assistance in analysis of customer OS performance, integration and database management issues. Deliver updates and reports to manage, partne and pee.

Functional Knowledge

?Demotrates expanded conceptual knowledge in own discipline and broade capabilities

?Computer Science and Technology

?Computer software programming skills

?Good at Windows programming with C++/C# (platform: Microsoft Visual Studio)

?Good at Network programming (be capable develop Client / Server or Peer-to-Peer applicatio)

?Know well about Unix or Linus operating systems and Shell commands

?Know well about TCP/IP Protocols

Business Expertise

?Undetands key business drive; uses this undetanding to accomplish own work

?Undetands HSMS or SECS-II specification

?Undetands Mitsubishi PLC communication specificatio

Problem Solving

?Solves problems in straightforward situatio; analyzes possible solutio using technical experience and judgment and precedents

?

Education

?Bachelor's Degree, Major in Computer Science or related disciplines

?1 - 3 Yea of Experience

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