职位描述:
Has developed knowledge and skills through formal training or coiderable work experience. Works within established procedures with a moderate degree of supervision.
Key Respoibilities
1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repai.
2. Responds to fab issues by communicating with other enginee and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
3. Verifies operational quality of system equipment. Assists senior enginee as needed.
4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior enginee. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
6. Assumes respoibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support pla with customer management.
7. Complies with all safety procedures and coistently demotrates safety as a value.
Education
1. Associate's Degree – Science or Engineering disciplines, prefer Bachelor Degree
2. 2 - 3 Yea of related working experience
2. Workable English communication skillset both in verbal and written