Job Description

Job title: ITSMS and ISMS Assessor (ISO 20000 & ISO 27001 )

Reports to: Country operation manager

Location: East China

Date: April 2015

Purpose of the position

- To conduct on-site assessments agait the requirements of relevant standards or specificatio

- To provide expertise, produce surveillance and initial assessment reports and make

recommendatio for certification decisio.

- To promote the BSI product offering and solutio to our clients with the view of improving their

business performance, managing risk and “Making excellence a habit”

Key respoibilities & accountabilities

?Undertake management system assessments in accordance with BSI requirements.

? Prepare assessment reports and deliver findings to clients to eure client undetanding of the assessment decision and clear direction to particular items of corrective action where appropriate.

?Recommend the issue, re-issue or withdrawal of certificates, and report recommendatio in accordance with BSI policy, procedures and prescribed time frame.

?Lead assessment teams as required euring that team membe are adequately briefed so that quality of service is maintained and that effective working relatiohips are sustained both with Clients and within the team

?Establish and develop an effective partnehip, which secures the commercial relatiohip and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.

?Provide accurate and prompt information to support services, working closely with them to eure that client records are up to date and complete and that all other internal information requirements are met.

?Plachedule workloads to make best use of own time and maximise revenue-earning activity.

?Coach colleagues as appropriate especially where those membe are inexperienced assesso or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.

?Maintain and develop assessment skills and technical and management system standards knowledge.

?Provide technical support to clients through business development, sales and customer service staff

? Act as a brand Ambassador for BSI. This mea acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

Candidate specificatio

?Bachelor degree or above with Information Technology related major

?An IT professional with training and a working knowledge of *

oISO 20000 /GBT 24405

oISO 27001

?Minimum 4 yea working experience, of which at least 2 yea working experience in IT

?Commercial undetanding of compliance industry, minimum 2 yea quality system management

?Knowledge of business processes and application of quality management standards

?Good verbal and written communication skills and an eye for detail

?Be self motivated, flexible, and have excellent time management/planning skills

?Can work under pressure

?Willing to travel on business inteively

?An enthusiastic and committed team player

?Good public speaking and business development skill will be coidered advantageous

Key performance indicato

?Delivery of man-days as booked in time and good quality work together with positive feedback

from clients

?Feedback efficiently to both clients and internal queries

?Timely submission of reports

?Actively solve problems when needed with “can do” attitude

?Add value to clients by identifying their needs and introducing multiple BSI services to

improve clients business performance and help them “Make excellence a habit”

?Help to avoid customer attrition by providing quality value added service and technical support

* All job descriptio for assessor position, only the fit 3 bullet points under Candidate

Specificaiton are required to be modified.

Appendix

Additional preference will also be given to audito with experience in other standards covering

oQuality Management system - ISO 9001

oManaging for the sustained success of an organization - A quality management approach - BS EN ISO 9004

oGuidelines for quality and/or environmental management systems auditing BS EN ISO 19011

oEnvironment Management System - ISO14001

oOHSAS 18001

oEnergy Management - ISO 50001

oCarbon Footprint - ISO 20121

oWater Footprint Verification - ISO 14046

oSustainable events management system - ISO 20121

oSustainable Report Assurance

oForrest Stewardship Council (FSC) CoC

oCity-wide GHG emissio verification PAS 2070across different sectoactivities

oOccupational Health & Safety - OHSAS 18001

oCSR programs such as SA 8000, SEDEZ, BSI, WRAP etc

oFood Management system standards (HACCP, GMP etc)

oData Protection

oBusiness Continuity Management System (BCMS) - ISO 22301

oInformation Security - ISO 27001

oAerospace Management - AS 9100

oAutomotive Management - ISO/TS 16949

oQuality management customer satisfaction - ISO 10002

oTelecoms - TL 9000

oMedical devices quality management systems - ISO 13485

oHazardous Substance Process Management - QC

oSix Sigma

oOther Industry or Clients specific compliance programs

oRisk management - Principles and Guidelines ISO 31000

Each country can list and prioritize its core required qualificatio according to its business needs.