1 Technical Tasks:

-Provide remote phone and computer support to client

-PC, Notebook, Workstation, Thin client system and application software itallation, patches and upgrade in accordance with IT guidelines

-PC system cleanup

-PC virus removal and prevention

-PC Local Area Network, Internet and e-mail settings

-PC printing setting

-PC imaging and data migration

-End Use data backup and restoration possibilities

-PC software troubleshooting, recommendatio for upgrades and add-o to solve customer problem

-Support and maintenance of user account information, including permissio and group assignments

-VPN setup for roaming user

-Hardware, peripherals itallation and troubleshooting

-Document and close all service

Network:

-Itall, configure, customize upgrade and maintain network equipment (Firewall, Router, Switch, etc.) and administration of the network to enhance network security

-Network troubleshooting

Sever System related:

-Server operating system itallation

-Itall, configure, customize, upgrade, maintain service related applicatio in accordance with IT guidelines

-Itall, configure, customize, upgrade and monitoring of server securities

-Server cleanup

-Server virus removal, prevention and Antivirus management

-Server printing setting

-Server imaging and data migration

-Server capacity analysis and improvement integration for system

-Server data backup manage through backup logs and restores as requested by IT Manager

-Active Directories and Mailing system administration of the domain site

-Proxy administration of the site

-Server hardware / software diagnose and troubleshooting

-Document and close all services

-Manage Spares & Spare parts inventory

-Indent for parts / spares which go below the minimum inventory levels assist in physical Asset Inventory & Audits

2 Functional Qualificatio:

-Fluency in both spoken and written English

-Basic network skills (HP, Cisco)

-Microsoft Windows 7 support skills

-Microsoft Office (MS Word, MS Excel) support skills MCP

-Certification would be desirable

3 What we offer you:

-5 Social Iurances, 1 Housing Fund and other benefits

-Free working lunch and traportation

-Professional working environment and facilities

-Good employee motivation system

1 专业职能：

-为用户提供远程电话和电脑在线支持服务

-根据IT指引为电脑，笔记本，工作站，终端机安装程序，补丁以及升级服务

-清理PC机系统

-电脑病毒查杀以及预防

-PC机本地网络，互联网及邮箱设置

-PC机打印设置

-PC机镜像以及数据迁移

-最终用户数据备份以及恢复

-PC机软件故障排除，给使用者合理建议，是否学需要添加插件或者升级

-维护与支出用户的账户管理，包含权限和组策略

-为用户设置VPN远程登录

-硬件，外围设备安装和故障排除

-存档和终止所需的服务

网络:

-安装，配置，定制升级网络设备和维护（防火墙，路由器，交换机，等）和管理网络，提高网络的安全性

-网络故障排除

服务器相关:

-服务器系统安装

-安装，配置，定制，升级，保持一致的服务相关的应用与它的指导方针

-安装，配置，定制，升级，和监控服务器安全性

-服务器清理

-服务器病毒删除，病毒库以及保护管理

-服务器打印设置

-服务器镜像和数据迁移

-服务器容量分析和系统集成改善

-根据IT经理要求对服务器数据备份日志做出备份和恢复

-管理域控和邮件系统管理

-管理本地代理服务器

-对新旧服务器做定期速率调升

-服务器硬件、软件诊断和故障排除

-存档和关闭所有服务状态

-备件和备件库存管理

-对低于库存的备件进行相应的补充库存保证最低的合适库存

2 专业要求：

-流利的英语

-网络基础技能（惠普，思科）

-微软Win7操作系统支持技能

-微软办公软件（文书，表格）支持技能

-微软认证将是可取的

3 我们向您提供：

-五险一金及其他福利待遇

-免费午餐及班车

-专业的工作环境和设施

-良好的员工激励制度