职位宗旨：

To improve operatio productivityand service levels whilst managing costs, analyze, identify trainingrequirements and coordinate to implement strategies and proceduresthat will eure that all Operatio Staff within Area Operatio hasthe necessary training and skills to meet both individual job requirements andbusiness development needs

为了在控制成本的同时提高作业生产力和服务水平，在提升作业效率和服务水准的前提下管理成本，分析确认培训需求，协调实施作业培训策略及流程，以确保全体区域范围内的作业部人员接受必要的培训，并拥有相应的技能，使作业部员工满足个人工作需要和公司业务发展的需要

主要职责活动：

Coordinate training resources to providevaluable training coues to station Operatio

协调培训资源，为分公司作业部提供有价值的培训课程

To eure employees in Area Operatio arewell trained and developed to meet business and succession needs

确保本区域作业部的员工获得培训，满足业务和继任需求

Collect training requirements informationfrom station Operatio employees through Line traine & follow up

通过***培训师搜集分公司作业部员工的培训需求信息并进行跟进

Integrate, analyze and summarize Areatraining deficiencies information & follow up

整合、分析和总结本区域培训工作的不足并跟进

Develop and design training programsinitiatively or with the support from external training coultants whennecessary, based on the needs of staff

针对员工需求，自主或在必要时借助外部培训顾问的支持开发与设计培训课程

Line trainer team development &management

发展管理所负责区域的***培训师团队

To provide competent and user friendlytraining manuals for Operatio related systems, both through using availablematerial from the DHL network and from local training vendo or coultants

通过使用来自DHL网络或者本地培训公司有关资料，为作业部提供有关业务系统有权威、友好的培训手册

Contribute towards improvement projects andparticipate in cross functional projects to eure training requirements aremet in order to satisfy business needs

为了能够满足业务需要，致力于各类改善项目，并参与跨职能项目确保培训需求得到满足

Operatio new staff induction trainingmanagement & monitoring and other front-line training delivery

作业新员工入职培训管理监控以及其他业务类培训授课

Conduct post training evaluation for allOperatio training programs and take a necessary measure to rectify anydeficiencies in the training methodology or content

对所有作业培训项目培训进行评估，采取必要措施改进培训方法和培训内容

Compile and maintain an inventory ofOperatio training received by staff and to eure that staff records are keptup to date

编写和维护作业员工培训数据库，确保员工培训记录按时备案

岗位要求：

Bachelor degree

本科（或以上学历）

3 yea’ experience in wide exposure to Operation systems and processes

3年广泛了解作业系统和流程的经验

Presentation skills (good)

演示技能(优良)

Customer-facing and interaction skills(excellent)

面见客户与沟通技能（优秀）

Software skills (Word, Excel, PowerPoint,etc.) (excellent)

软件操作技能（Word, Excel和PowerPoint等）（优秀）

Communication skills, spoken and written(excellent)

沟通技能，口语与书面（优秀）

Negotiation and interpeonal skills(excellent)

谈判与处理人际关系技巧（优秀）

Analytical, organizational and motivationalskills (excellent)

分析、组织与激励能力（优秀）

Project management skills (good)

项目管理技能（优良）

工作地点：

东莞市寮步镇金富二路聚慧e谷高新科技产业园O栋3F