Job Respoibilities

Job Respoibilities:

This position is respoible for processing requests, received in the Order Management (OM) queues, for the procurement of hardware, software and/or services. This includes reviewing requests for accuracy/completeness, processing requisitio into the appropriate procurement tools, updating the designated request tool with information related to the procurement of these requested items, tracking the order through delivery and providing on-going status.

？ Euring order and quote requests are actioned within OM service time frames and when required to meet contractual and IBM requirements

？ Working with account teams/requesto regarding requests, and working with IBM procurementupplie

？ Manage order backlogs

？ Eure reports are produced in a timely manner as and when required to meet contractual and IBM requirements

？ Maintain process and procedure documentation for associated processes.

？ Perform issue tracking and management

？ Manage the end to end ordering process from quote/order to delivery including remediation tracking and reporting

Job Requirements (skills/experiences)

？ Asset Management (or order management) Background preferred

？ Good communication skills and interpeonal skills, fluent spoken and written English

？ Strong Excel skills eg. Navigation, formatting, copy/paste, formula

？ Strong data analytical skills

？ 3-5 year working experience preferred.

Qualificatio (EducatioMajoCertificates)

？ Bachelor degree major in IT, Management, or English.