职位宗旨：

To improve operatio productivity and service levels whilstmanaging costs, analyze, identify training requirements and coordinate to implement strategiesand procedures that will eure that all Operatio Staff within Area Operatio has the necessarytraining and skills to meet both individual job requirements and business development needs

为了在控制成本的同时提高作业生产力和服务水平，在提升作业效率和服务水准的前提下管理成本，分析确认培训需求，协调实施作业培训策略及流程，以确保全体区域范围内的作业部人员接受必要的培训，并拥有相应的技能，使作业部员工满足个人工作需要和公司业务发展的需要

主要职责活动：

Coordinate trainingresources to provide valuable training coues to station Operatio

协调培训资源，为分公司作业部提供有价值的培训课程

To eure employees in AreaOperatio are well trained and developed to meet business and succession needs

确保本区域作业部的员工获得培训，满足业务和继任需求

Collect trainingrequirements information from station Operatio employees through Linetraine & follow up

通过***培训师搜集分公司作业部员工的培训需求信息并进行跟进

Integrate, analyze andsummarize Area training deficiencies information & follow up

整合、分析和总结本区域培训工作的不足并跟进

Develop and design trainingprograms initiatively or with the support from external training coultantswhen necessary, based on the needs of staff

针对员工需求，自主或在必要时借助外部培训顾问的支持开发与设计培训课程

Line trainer teamdevelopment & management

发展管理所负责区域的***培训师团队

To provide competent anduser friendly training manuals for Operatio related systems, both throughusing available material from the DHL network and from local training vendoor coultants

通过使用来自DHL网络或者本地培训公司有关资料，为作业部提供有关业务系统有权威、友好的培训手册

Contribute towardsimprovement projects and participate in cross functional projects to euretraining requirements are met in order to satisfy business needs

为了能够满足业务需要，致力于各类改善项目，并参与跨职能项目确保培训需求得到满足

Operatio new staffinduction training management & monitoring and other frontline trainingdelivery

作业新员工入职培训管理监控以及其他业务类培训授课

Conduct post trainingevaluation for all Operatio training programs and take a necessary measure torectify any deficiencies in the training methodology or content

对所有作业培训项目培训进行评估，采取必要措施改进培训方法和培训内容

Compile and maintain aninventory of Operatio training received by staff and to eure that staffrecords are kept up to date

编写和维护作业员工培训数据库，确保员工培训记录按时备案

岗位要求：

Bachelor degree

本科（或以上学历）

3 yea’ experience in DHLwith wide exposure to Operation systems and processes

3年在DHL广泛了解作业系统和流程的经验

Presentation skills (good)

演示技能(优良)

Customer-facing andinteraction skills (excellent)

面见客户与沟通技能（优秀）

Software skills (Word,Excel, PowerPoint, etc.) (excellent)

软件操作技能（Word, Excel和PowerPoint等）（优秀）

Software skills (DHLSystems) (preferable)

软件技能（DHL系统）（优先）

Communication skills,spoken and written (excellent)

沟通技能，口语与书面（优秀）

Negotiation andinterpeonal skills (excellent)

谈判与处理人际关系技巧（优秀）

Analytical, organisational andmotivational skills (excellent)

分析、组织与激励能力（优秀）

Project management skills(good)

项目管理技能（优良）

工作地点：

东莞市寮步镇金富二路聚慧e谷高新科技产业园O栋3F