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西迪士质量检测技术服务(上海)有限公司招聘Customer Service Officer

  • 工作地点:东莞
  • 招聘人数:若干
  • 薪资待遇:4500-5999元/月
  • 发布日期:2018-09-16
职位描述:

Activity description: 职位描述

- Support the Sales Team in their daily organization and activities

协助销售部门组织和处理一切日常工作

- Handle daily requests/inquiries from small clients or small potential prospects:

处理客户或潜在客户的测试咨询

- send price lists

发送价格表给客户

- send testing request forms and relevant information (address, sample size needed, other needed documentatio…)

发送客户所需表格和相关信息如(地址,所需样品尺寸,以及所需的其他文件资料等)

- reply inquiries and general questio (turnaround, services, organization) with support of Coordinato

协助实验室协调员回复测试咨询和关于测试周期,服务类型,组织管理等问题

- Prepare and send standard quotatio

准备和发送标准的报价

- Handle the daily activity follow-up of one or two major custome and their supplie

跟踪并支持一到两个大客户和其供应商的日常业务

- Keep client and prospect databases updated (with feedback from Sales Executives)

根据销售主管的反馈更新客户信息

- Maintain and communicate the Team’s weekly reports and weekly schedules

整理和收集部门的周报告和周行程安排

- Collect and centralize all information (supportive documents, offe, meeting reports…) related to each customer account and keep related databases updated

收集和整理信息(文件,报价,会议记录),整理更新每个客户相关账户和数据库

- Set-up final lay-out for client offe and for seasonal/yearly updates

为客户建立报价报表并做季度和年度更新

- Set-up final lay-out of client activity reviews (before meetings by Sales Executives)

建立拜访客户报表(销售会议前)

- Help in preparing clients/prospects meetings for Sales Executives (printing documents, organizing traportation, hotel booking, searching for basic info regarding companies…)

帮助销售主管准备与客户或潜在客户的会议,包括(打印资料,安排交通,酒店预订,搜索公司相关基本资料)

- Organize emailing for prospects/clients on specific topics (in cooperation with Sales Executives)

协助销售主管正对特殊客户要求建立适当的邮件沟通

- Prepare for Trade Shows to which CTC will participate as exhibitor or as visitor (invitatio, specific communication, emailing…)

准备CTC作为展商或是参观者所需资料(邀请函,联系资料,邮件。)

- Participate to monthly sales meetings

参加月度销售会议

- Support communication between Sales Team and Technical Departments

做好销售部门与技术部门的沟通协调工作

Requested skills: 能力要求

- Univeity degree or level

本科及以上学历

- Good command of oral and written English

英语说写流利

- Fit commercial department experience is a plus

有市场部工作经验尤佳

- Good communication and interpeonal skills

良好的沟通能力

- Dynamism and spontaneity

性格开朗,工作积极主动

Othe其他:

- Fresh graduated student is acceptable, fit commercial department experience is a plus

接受新毕业生,有市场部工作经验尤佳

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西迪士质量检测技术服务(上海)有限公司

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