职位描述:
Purpose & Overall Relevance for the Organization:
?Euring correct and daily execution of key respoibilities in the Financial Shared Service (FSS) Center according to the requirements of FSS policies, procedures and guidelines, and according to the Group Accounting Manual for specific area of respoibility (Accounts receivable/Accounts payable/General LedgeRetail)
?Self-directed worker for a specific service area
?Supports organizational effectiveness through the identification and communication of process improvement opportunities
Key Respoibilities:
?Manage a team between 3 up to max. 12 people, euring full respoibility for team performance and execution in accordance with defined KPI‘s
?Respoible for HR related processes like Performance Reviews, recruiting, Talent management and development
?Perform quality checks on the work output within the team
?Check coistency in desktop procedures for area of respoibility
?Perform or eure day-to-day and period end processing respoibilities are completed in accordance with internal standards (e.g. desktop procedures, Group Finance manual)
?Monitor of work requests and allocation (ticketing and e-mails)
?Managing point of contact for issue resolution with management and BP
?Monitor customer satisfaction and address specific issues, driving resolution measures
?Drive process improvements and process redesign in alignment with Management and Business Partne
?Expert in specific cases within the team, being the reference contact for internal and external queries that requires alignment between local FSS, Business Partne or within the team
?Respoible for defined KPI reporting to management
?Fit point of contact for other departments in regards to accounting or service questio
?Perform cross check on quality audits, report discrepancies and implement improvement measures
?Provide technical accounting advice within area of expertise
?Compile and prepare monthly reports (e.g. workflow open items, interim accounts, double payments, intercompany account analysis, financial statement analytical review etc.)
?During traitio: Eure the necessary preparation and organization to receive and include new tasks or new work
Authorities:
None
Key Relatiohips:
?Controlling
?Team colleagues
?Superior
?Colleagues connected via the process area in other parts of FSS
?Custome (“retained staff” and broader business custome)
Knowledge, Skills and Abilities:
?Excellent communication skills
?Customer service oriented
?Very good English level
?Strong accounting expertise in own area of work and related areas
?Experience in people respoibility
Requisite Education and Experience / Minimum Qualificatio:
?Univeity degree in Accounting or equivalent education required
?Minimum of 5 yea’experience in payments and/or receivables areas in which >2 yea teamlead working experience.