Purpose

Lead the centre, developing and implementing retail solutio, controlling the relevant budget(s), developing strong customer and stakeholder relatiohips and facilitating a strong team performance in order to enhance the value of the centre.

Key Accountabilities

Develop the 3-year rolling business strategy for the centre, managing resources and budgets, in order to increase performance and asset value of the centre.

Monitor and review centre performance agait the Annual Business Plan to eure that KPIs are met/ exceeded and the centre continues to maximise its revenue potential.

Review the budget, forecast and actuals for the annual business pla for the centre, euring appropriate resources are managed and deployed, and monitor and control tenant payments in close liaison with finance and leasing to eure payment terms are enforced.

Develop income streams and stabilise irrecoverable costs to eure that profits are maximised and the company can meet current and future demands.

Recruit, manage, motivate and develop direct reports to eure that they achieve their potential and that their performance contributes to the achievement of business objectives.

Liaise with all centre(s) in the portfolio in order to develop and communicate “Best Practice”, whilst maintaining an undetanding of local issues. Continue to look for new initiatives and changes to develop performance across the centre(s) to maximise centre income.

Maintain and develop high standards across the centre, including championing the Retail Academy programme, promoting customer service, and adhering to legal and company regulatio in order to attain Retail Centre of excellence. Respoible for enforcing health, safety and security

Standards across the centre to eure a safe environment to work and visit.

Develop and maintain relatiohips with brand partne, investo and local community representatives to promote the best interests of the centre.

Develop and maintain strong communication links between the centre and Head Office to eure operational efficiency and to eure an integrated approach is taken in achieving the business plan.

In close liaison with the Marketing Director, eure that Marketing Manage deliver KPI’s as agreed in the annual business plan (traffic, customer profile etc).

In close liaison with the Regional Leasing resources agree on the targeted brand mix in the centre.

Provide maximum support to the leasing team to eure that targeted deals are achieved on best possible terms.

Dimeio

This post will manage the Retail Manage, Facilities Manager, Marketing Manager, Centre Administrator and Centre Assistant(s)

Manages the Centre budget – values vary

Knowledge and Skills

Educated to degree level, ideally postgraduate business degree or equivalent

Languages, Chinese & English

experienced Centre Manager, or senior Retail Manager from “blue-chip” retailer？Able to demotrate direct experience in enhancing sales and profit performance

Exteive experience in managing a retail portfolio and/or running a successful shopping centre / Department Store

Visual Merchandising

Marketing

Experience and/undetanding of project management of retail property development is desirable

Financial forecasting, analysis and budgeting

Negotiation skills

Experience of key account management activities and processes is desirable

IT skills: Intermediate Word, Excel, Outlook and PowerPoint