? Take the customer’s and internal orde from inbound call, email, fax and ordering system in the same day when received. Complete the orde in ERP system correctly and effectively

当日处理来自各种渠道的客户订单及内部申请订单，在ERP系统中制单并确保正确有效

? Responding to customer inquiries on order & general information and resolve issues.

回答并解决客户提出的关于订单的和常规性的问题

? Manage customer requirements for order, shippment and invoice

管理客户对于订单、发货以及发票的需求

?Providing data to internal function as requirements.

按照内部相关部门的要求提供数据

? Respoible for reporting any inbound call team works to the team supervisor.　

向呼入组主管报告工作情况

? Assist other tasks assigned from time to time

完成上级领导安排的其他工作任务