流程专员 (landoz003)

工作地点位于苏州市

兰登紫金是业内领先的知识产权研究公司，我们的专利业务包括专利检索、知识产权分析、翻译和文献情报。我们的检索能力涵盖所有技术领域，我们在苏州、南京、西安、成都的检索中心有超过30位全职分析员。欲了解更多信息请访问www.landonzi.com。

上级主管：专利检索部主任

岗位职能：

?熟悉兰登紫金所有的业务内容；

?担任项目流程管理的负责人 (POC) ；

?在项目全流程高效与运营部门沟通；

?监控所有的客户绝限日；

?解决流程中的问题；

?监管项目流程中所有的内部和外部联络；

?使用数据库管理项目流程；

?辅助其他的行政工作和任务。

岗位要求：

?大学本科以上学位或相应工作经验

?认真守时稳重能够分清工作主次，并同时进行多项工作

?能主动发现问题解决问题

?良好的口头和书面表达能力

?能和同事以及客户相处愉快

?熟练使用必要的办公室工作软件

?英文读写流利

?有专利或律师助理经验者优先

申请方式

请将英文简历，，请在标题中写明申请的职位名称。

Patent Analyst (landoz003)

This position is located in Suzhou.

Landon Zi is a leading provider of professional legal and business support services throughout the intellectual property (IP) lifecycle. The company’s services include patent and trademark searches, analysis of new technologies, global information retrieval, patent tralatio, and annuity service. The company is headquartered in Suzhou; and has offices in Nanjing, Xi’an and Chengdu; employing over 30 full time analysts. More information about Landon Zi can be found at www.landonzi.com.

Landon Zi provides a casual and relaxed work environment focused on provide our custome with peace of mind. The company prides itself on communication with employees, assisting employees in development of their knowledge and skills, and helping employees identify and create opportunities for growth within the company.

The Patent Analyst reports to Director of Patent Search Department.

Job Respoibilities:

?Speak confidently and awer questio about Landon Zi’s suite of services across all business groups.

?Act as the principal point-of-contact (POC) for project docketing.

?Communicate effectively with organization’s operational and technical teams throughout the entire order process.

?Meet and enforce all customer deadlines, reminding and following up with business group leade, as needed.

?Anticipate escalating problems and bring to the attention of senior management, as needed.

?Monitor correspondence between corporate or affiliated office and the customer to eure that projects are delivered to the customer on time

?Track all projects in database software.

?Assist with administrative tasks and assignments as needed.

Job Requirements:

?Bachelor's degree or equivalent experience.

?Strong customer service skills and detail-oriented.

?Ability to prioritize projects based on customer needs.

?Excellent problem solving skills

?Ability to multi task and set priorities

?Excellent writing, communication organization and interpeonal skills.

?Competency in computer software packages; including MS Office Suite

?Fluent in reading and writing English

?Patent/paralegal experience or technical background a plus.

How to Apply

Please submit a resume and cover letter detailing your patent searching experience, areas of technical expertise and salary requirements to . Please reference the position title in your email subject line.