Scope of Role　（职责范围）:

Processing of all CMS related documents and liaison between custome and Hub Centre to deliver efficient services to clients.

处理所有与现金管理营运有关业务，联系客户与操作中心，为客户提供优质服

务。

Key Respoibilities/Challenges（主要职责）:

? Strictly follow CMS DOI and JD, eure the implementation of internal policy and compliance of regulatory requirements.

严格遵守现金管理服务内控制度和岗位职责,确保国家法律规定和内部规章制度的贯彻

执行。

? Timely and accurate resolution to all customer enquiries on CMS related services and products.

及时、准确地处理客户有关现金产品的问题。

? Act as “single window” into our CMS traaction and services.

作为独立的窗口，进行操作中心与客户的沟通，并提供响应的服务。

? To maintain quality standards to eure our services for above mentioned products, meets custome’ total needs, and that continued effort is made to exceed customer’s expectation.

保证相关现金产品操纵及服务的高质量，努力满足客户需求。

? To perform call back as per the requirements and threshold of updated DOI.

按照更新的业务操作手册的要求及相关额度对交易进行电话回访。

? To perform signature verification (S.V.) for traaction amount according to DA threshold, for traaction amount over limit, perform S.V. and pass to officeManager to double S.V.

按照授权书的权限对于交易进行印鉴核实，对于超出权限的交易进行印鉴核实并且交给主任/经理进行双重核印。

? To check report and finish the product related retur in time, establish statistic and filing procedure, eure the accuracy and integrity of original records, contracts and other materials.

检查并及时完成相关报表,保留完整的会计,统计和业务档案,确保原始记录,合同和各种资料的一致、真实、完整。

? To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.

为客户提供满意服务方案并支持并协助操作中心的工作。

? To be aware and identify opportunities for cross selling the Bank’s products.

积极为银行拓展业务。

? To be respoible for account related entry/deal input and checking, eure the effective control of risks through proper authority mechanism.

负责相关交易录入和初审,遵守分级授权机制,确保业务按风险程度得到有效控制。

? Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.

在发送大额反洗钱交易到相关主管之前，预先合理的审核资料。

? Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.

日常工作必须符合反洗钱制度及行为规范的要求。

? Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.

要时刻警惕客户异常和可疑行为，并迅速报告主管任何可疑交易。

? Periodically to do compliance self-checking of daily processing, escalate according to acceptable risk threshold.

定期对日常操作进行合规性自查,根据可接受的风险程度逐级汇报。

? Periodically to do job rotation and take mandatory leave as per annual leave policy.

执行定期关键岗位的轮换和强制休假制度。

? Be familiar with BCP plan and test periodically.

熟悉业务应急预案并参与定期测试。

? Attend and finish internal and external training to be skilled and qualified for the job.

参加并完成银行内外部的各项培训,使之具备胜任本岗位的专业知识和技能。

? Safe keep and register business chops, user Id password and critical vouche, follow handover policy if applicable

妥善保管业务用章,操作密码和重要凭证,办好交接和登记手续。

? Periodically back up other staff job within branch operation if related concerned party is not available.

在企业银行营运部其他单位的相关人员不在时，定期替补其他人员的工作。

? Processing relevant traactio and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating itructio, guidelines, policies and standards set.

遵循本部门的操作说明、指南、政策和标准，处理相关业务、完成指定指责（包括：对帐、监管报表报送、电话确认、扫描业务 等等）。