Major respoibilities

1.Work independently on tool troubleshooting, problem solving, itallation, calibration and maintenance in the field;

2.Work independently on tool troubleshooting，maintenance and repairing in oite/internal workshop;

3.On time and correctly report working activities and time duration;

4.On time and correctly report customer visit activities with customer signature;

5.Keep good communication with customer;

6.Follow up customer open issues until it closed;

7.Maintain tool performance, collect KPI data and report it regularly;

8.Respoe for Atlas Copco tool warranty claim;

9.Respoe for Atlas Copco tool quality information collection and quality problem report;

10.Raise red flags when there is business and technical risk;

11.Owner self peonnel development in the company;

12.Fix assets, safety PPE and fire protection equipment management;

13.Phone support customer on tool technical issues;

14.Technical support for custome and sales in field;

15.Provide technical problem solving and root cause analysis report;

16.Hold or support project startup;

17.Provide Atlas Copco tool operation training to customer;

18.Walk the line and provide walk line report;

19.Follow up and feedback customer complaints.

Candidate profile

1.Above college degree in mechanical or electrical engineering;

2.At least 2 yea experiences in aftermarket service of industry product;

3.Mechanical, electronic and electrical knowledge.

4.Strong skill of diagnosing, repairing and troubleshooting.

5.MS office and PC skill is a must;

6.Good communication skill

7.Good English both in read and written

8.Fluency in local dialect(s) is a plus

9.Good communication and interpeonal skill;

10.Customer oriented;

11.Self motivation and Independence;

12.Must be a team player, quick learner with strong see of respoibility;

13.Peonal accountability

14.Goal achievement

15.Willing to travel;

16.Urgency awareness