REQUIREMENT:
1. Bachelor's degree or equivalent.
2. About five yea' relevant experience in the freight forwarding industry.
3. Business knowledge, professionalism.
4. Team orientation, listening result-focused and communication.
5. Customer-focused and problem-solving.
6. Continuous learning.
7. Continuous improvement and innovation.
8. Fluency in English and local language.
RESPOIBILITY:
Summary
To identify and develop customer relatiohips and perform an accomplished level of sales respoibilities with the objective to build the customer base, achieve revenue targets and eure customer satisfaction.
1. SALES PROGRAMS AND ACTIVITIES - Identify and develop customer relatiohips which offer high revenue potential; respond to sales leads and contact custome in a timely manner; present FedEx features of service to custome; recommend and sell appropriate solutio; implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction. To meet individual quarterly targets set by the Regional Management both for local and nominated business.
2. SALES PLANNING & ANALYSIS - Collect and analyze competitor pricing data; determine individual tactics in order to eure strong market penetration, account development and yield enhancement.
3. QUALITY MANAGEMENT - Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
4. SALES COMMUNICATIO - Meet regularly with operatio and related departments, both local and oveeas, to resolve customer issues in order to enhance customer satisfaction and to eure that annual revenue goals are achieved.
5. COLLABORATION WITHIN GROUP - working closely with sales team in FedEx Express to jointly visit customer and propose solution on logistics need. To collaborate with other FTN regio for development of business.