1.To maintain a high customer service focus by approaching your job with the custome always in mind.

主张对客服务的中心是永远记住客人是你工作的中心。

2.To have a positive impact, taking peonal respoibility and initiative to resolve issues, always clearly communicating with both custome and colleagues.

保持一个积极的态度，履行个人的职责和主动权去解决问题，永远和你的客人和员工进行清晰明了的沟通。

3.To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your peonal performance.

目的明确地，坚定地，热情洋溢地执行所有工作任务，把握时机去学习新的工作技巧和知识，以改进和提高你个人的绩效。

4.To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.

灵活性地，积极地进行反应，清晰明确地改变职位需求，这包括一些工作对你工作表现的要求。

5.To maintain high team focus by showing co-operation and support to colleagues in the puuit of team goals.

主张团队的中心，是展示团结协作和支持同事达成团队目标。

6.To contribute ideas and suggestio to enhance operational/environmental procedures in the Hotel.

贡献自己的观点和意见，强化酒店操作运作的、环境周围的的程序。

7.To actively promote the services and facilities of the Conrad Hotel to guests and supplie of the Hotel.

积极地推销康莱德酒店的服务和设施给客人和酒店的供应商。

8.To perform all duties and respoibilities in a manner that eures your safety and that of othe in your workplace.

以确保你的安全和你工作场合里其他人的安全为前提，执行和完成所有的工作职责和任务。