职位描述:
1 - REPORTS TO
Reports to the Group QSE Director. In the absence of hehis immediate manager, she/he reports to the Group QSE Coordinator2 - REPLACEMENT
If absent, she/he can be replaced by hehis immediate manager or the peon designated by the latter.
3 - SKILLS PROFILE
Qualificatio and Experience:
A-levels+ minimum 5 yea of Scientific Higher Education, reinforced by minimum 5 yea, preferably in the automotive industry.
Professional abilities:
· Synthetic and analytical thinking, autonomy, pepicacity, rigour, tenacity, mentoring skills, leadehip and coordination skills, integrity, supervisory abilities, peuasion skills, oral and written competency and ability to communicate succinctly and clearly the quality spirit;
· Good command of computing equipment;
· Proficiency in English or any other foreign language.
Technical knowledge:
· Full grasp of quality analytical tools and statistics such as FMECA, Fault tree analysis, (FTA), experimental design (DOE), SPC procedures, and problem-solving approaches;
· Full grasp of quality management standards and benchmarks (ISO TS 16949, ISO 9001, OHSAS 18001, etc.);
· Good command of quality, clients’ projects procedures, and full grasp of PPAP procedures as regards supplie.
4 - MAIN MISSIO
The QSE manager is accountable for the proper implementation of QSE procedures and for leading a client satisfaction approach for the Division and/or the Site, while euring compliance to the values and regulatio of MGI Coutier Group.
· Managing and optimising Quality resources for the activities related to Project, Production, Supplie and HSE;
· Development and follow up of QSE Department budget in compliance with regulatio and internal objectives (workforce and costs of the QSE Department);
· Representing custome as their privileged contact in Quality matte;
· Assisting the Site or Division Director in coordinating Performance and Strategy Management;
· Managing the QSE Department reporting (coolidation of profits, handling reporting shifts and irregularities, assessed risks and related action pla) and dissemination in compliance with regulatio in force (recipients, planning, layout);
· Working with the Division or Site Director on the QSE Department review and euring its dissemination;
· Is the operational manager for the MAN02 process (QMS & EMS deployment): performing QSE audits and within this framework, supervising and coordinating the planning, execution and authorizatio in the coue of internal audits;
· Taking active part in Systems audits (internal and external) and conducting relevant action pla;
· May be required to conduct SHEQ-MS audits (shall be authorized by the Group QSE Department to act as internal auditor);
· Is the operational manager for the CLI05 process (claims processing): Handling malfunctio, and within this framework, he is accountable for the development, deployment and the proper use of and problem-solving approaches and procedures (8D, QRQC, Six Sigma, etc.);
· Itilling and developing the Quality culture to include the notion of customer satisfaction;
· Coordination the Division’site’s documentary system in hehis scope of certification;
· Euring and helping the implementation or sustainability of QSE system in force at the level of maintenance and improvement operatio for which hehe is respoible;
· Implementing all the QSE procedures and operating modes within the normal coue of hehis duties and this, in compliance with the regulatio defined by the Group;
· Is bound by the duty to alert hehis line manager and Department management in the event of assessed or incurred customer claims involving image or financial impacts (such as broken chain, car recall risk, non-compliance with the system) 5 - INTERNAL AND/OR EXTERNAL RELATIO
In order to properly shoulder his/her coordination and leadehip role, she/he develops all necessary contacts (on multiple levels and departments)
She/he intervenes, if need be, in Custome’ service to support Departmental Director and production lines manage, Sales manager, production manage.
6 - ACCREDITATION
She/he is authorized to:
· isolate non conforming parts or grant an exemption;
· conduct audits in compliance with accreditation regulatio;
· propose to the Purchase Department the implementation of special measures concerning non compliant supplie;
· propose a specific integrated management system.