Department: PR Department (Brand and Corp. Team)

Location: Shanghai

Overview:

A Senior Account Manager is expected the supervision for several key accounts and/or provide specialized expertise in one service area; help set and achieve corporate goals through participation in decision-making and problem-solving processes; serve as the strategic liaison among client, account team and agency management.

Specific Respoibilities

-Serve as senior contact for clients and demotrate the appropriate knowledge of clients’ business and industry;

-Troubleshoot clients’ problems as they arise; seek senior management input whenever appropriate;

-Motivate team membe by promptly reviewing work and providing cotructive feedback;

-Help account team(s) work effectively and in the best interests of client(s); integrate agency’s network of resources to enhance client services.

-Demotrate proficiency in writing and editing materials including client media materials, byline articles, client correspondence and reports.

-Exhibit strong communication and presentation skills to effectively articulate ideas to clients, colleagues and othe.

-Assist to manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orde; eure team billability and account profitability.

-Participate in external company promotion through articles, speeches, presentatio, professional membehips, etc.

-Begin to build a leadehip role in outside organizatio to increase Ketchum’s visibility in marketplace and create new business opportunities.

Qualificatio:

Any combination of education and experience providing the required skill and knowledge for successful performance would qualify. Typical qualificatio would be equivalent to:

-Bachelor’s degree or above in Communicatio, Public Relatio, Journalism, English, Marketing, or a related field.

-At least 5 yea of agency experience or the equivalent in a corporate background.

-Solid track record in media relatiohip, event management, client service and account management.

-A strategic thinker, with a drive for quality and results.

-Proficiency in spoken and written both Chinese and English.

-Good media knowledge in China is a plus.