□负责工厂端质量信息的管理给客户Respoible at the plant for Quality information management to the customer.

□针对所有的质量投诉协调问题解决，连接客户与问题解决团队Coordinates the problem solving for all customer quality concer. Interfaces with the customer and the problem solving team.

□负责根据客户的需求准时反馈Respoible for on-time respoes per customer requirements.

□升级产品和过程的投诉。Escalates the product and process concer.

□初步分析并实施遏制措施Do the fit analysis and implement containment action

□协调现场分选事务和与内部事务相关的客户工厂的返工事务Coordinates on-site sorting activities and any rework activity at the customer facility in relation with the internal activities.

□客户及warranty退回分析及改善Analysis customer return and warranty issue, identify Top issue to improvement

□对应客户审核，并及时反馈改善纠正措施Respoible for customer audit and feedback the corrective action

□监控问题处理及关闭Monitor the problem solving process and problem closure

□组织实施有效遏制措施并监控费用Organize and implement containment

□监控客户评价并识别问题点进行改善Monitor customer assessment, identify the risk to improvement

学历: Education Background

□本科或以上学历，工科类专业。Bechelor degree or above, major in Engineering

经验: Experience

□2-3年以上汽车行业工作经验2-3 yea of experience in automotive company Or related field

知识和专业技能: Knowledge and skill

□熟悉汽车行业质量管理体系要求Familiar with TS16949 and other quality system;

□熟悉FEMA、APQP、PPAP、SPC、MSA相关知识Familiar with 5 tools(MSA, SPC, APQP, PFMEA, PPAP)

□熟练使用8D/5way等问题解决工具Familiar with 8D/5why and other problem solving tools.

个人能力: Peonal Ability

□较强的协调能力Good coordination ability

□较强的英语读写能力Good listening, speaking and written capability in English

□团队合作High spirit of teamwork

语言: Language

□基本的英文听、说、读、写能力Good listening, speaking and written capability in English