Job Purpose:

Be an Ambassador for Univeal and the Companies SITE values. Act as the Company’s representative, coordinating aircraft ground handling in China and local region as required. Assist custome by meeting aircraft on tarmac, CIQ/Immigration formalities, coordinating crew to unloading area and aircraft to assign locatio. In addition, Supervisor Operatio assist customeCrew by preparing aircraft for flight and supervising associated ramp activities to eure highest of servicing standards and compliance.

Respoibilities and Associated Duties:

1.Receive and accurately coordinate TSS/Direct client handling requests via email.

2.Disseminate handling requests and arrange all necessary handling requirements and respond to information requests to facilitate operatio to China such as permits, local regulation, airport information, visas etc.

3.Meet passenge upon arrival, escort through Customs/Immigration formalities

4.Assist crews with entry requirements

5.Arrange services such as catering, toilets services, refuelling, traport and hotel accommodation

6.Assist with baggage handling

7.When required assist aircrew to obtain weather briefing, file ATC and handle flight documentation for departing aircrew

8.Carry all aircraft arrival and departure paperwork to complete trip arrangements

9.Coordinate full aircraft ground handling service

10.Interact with the handling companies and airports’ authorities in order to organize the best possible servicing of Company’s custome

11.Oveee third party handling or aircraft to eure all compliance and safety measures are always maintained

12.Must be able travel in-country on a regular basis – up to 10% may be required

Knowledge and Skill Requirements

1.Bachelor Degree or equivalent.

2.1 year experience in similar Aviation role preferred.

3.Should posses a valid Driver Licee.

4.Proficient in MS Office (Excel/ Word) Basic Level.

5.Good written, verbal, analytical and interpeonal skills.

6.English fluency verbal and written a plus.

7.Significant internal and external customer contact.

8.Requires standing and walking on concrete/asphalt surface.

9.Able to communicate and work in high stress environments and maintain a professional attitude at all times.

10.Exhibit positive teamwork attributes; loyalty to the Company and fellow employees, a polished and professional appearance, a strong work ethic, and the willingness to embrace change with a positive attitude.

11.Iide and outside work with changing temperatures and conditio.

12.Must be able travel in-country on a regular basis – up to 10% may be required