此职位是12个月合同制。This is a 12-months contractor role.

The purpose of the job or role

Receivable Specialists are the customer facing focal points within The Dow Chemical Company who are respoible for establishing effective relatiohips with our custome while leading internal and external resolution of all invoicing, payment and accounts receivable issues for the assigned customer base. This role is integral to the success of the Company's cash flow objectives, attaining Company Percent Current & Days Sales Outstanding targets for accounts receivable and in making payment to The Dow Chemical Company a priority for our custome. This job role operates under the day to day supervision of PR&H Team Leader; Receivable Specialist is in the Acquiring Skills stage. The functional competencies of this role are comparable to a Customer Service Representative with respect to accountability and decision making.

Primary Respoibilities:

Under direction and/or supervision of PR&H Team Leader and coordination with BPSC Specialized Leverage Team (where applicable), Receivable Specialist performs the following:

Contacts customer for payment information on all due and near-due invoices. Updates the payment information in SAP.

Researches and resolves customer payment discrepancies; works with customer, Sr Receivables Specialist and business to determine what corrective action(s) are required to eliminate future defects.

Issues customer sales adjustments according to business standards/agreements and validates that adjustments meet internal control compliance by iuring that legal, financial and auditing requirements are met.

Manages customer account reconciliatio (for example, offsets, manual cash applicatio, and account reitatements) in order to deliver accurate financial statements for Dow and the customer. Includes managing complex account receivable scenarios due to customer bankruptcy.

Proactively identifies expiring payment term agreements with our custome, analyzes customer payment behavior agait those terms, and recommends to the business an exteion or modification to the terms in order to optimize cash flow.

Critical Success Facto:

Influencing customer payment behavio while maintaining effective customer relatio.

Influencing internal partner behavio (Erro from other functio and other work processes cause increased workload for a Receivables Specialist. Therefore, it is a continual effort of the Receivables Specialist to educate other functio, roles and businesses on the impact that their erro have on the customer receivables balances.)

Due to Dow's desire to perform at /World Class/ levels relative to collection effectiveness, complexity is magnified when accounts require significant daily intervention on the majority of their traactio. Examples include large corporate accounts with decentralized payable departments, volatile marketplace pricing scenarios requiring continuous customer dialogue and monitoring of receivables.

As business cycles change and Dow's participation in volatile industries continues, the long-term challenge will be in sustaining World Class performance in Collection Effectiveness, Days Sales Outstanding and Percent Current to meet the financial needs of the corporation.

EducatioCertificatio Experience Requirements

The most appropriate minimum education for this position is a Bachelo degree.

Accounting, Finance, Business Management or Business Administration.

Ability to build knowledge, skills and ability to develop and implement payment and collection strategies in collaboration with the business strategy and corporate financial targets.

Ability to continuously seek opportunities to improve and enhance customer payment behavio, eure sales adjustments are properly authorized and issued accurately and timely.

Ability to demotrate professional communicatio (verbal and written), interpeonal, problem solving and negotiation skills.

Ability to build knowledge and undetanding of payment systems and work processes within the industry in order to effectively interact with customer payable and purchasing departments.

Possesses effective accounting knowledge, ability to become proficient within the ECC SAP enterprise system, ability to gain knowledge of Dow's Ledger Structure, and possess a working knowledge of Legal, Financial and ISO Audit.

Proficient knowledge in basic math, and have advanced knowledge of Microsoft Excel.