职位描述:
Job Profile
- Receive booking from suppliehippeales etc.
- Confirm booking with oveeas agents/colleagues;
- Create new booking in Global system;
- Issue cargo delivery notice to shipper;
- Develop and maintain relatiohips with oveeas agents, carrie and custome;
- Solve problems and complaints from supplie and clients if any;
- Help to deal with supplie and customer queries, including questio regarding accounts
Requirement
- At least 3-5 yea relevant working experience. Knowledge of customs. Preferably knowledge of sea freight industry and processes
- Good knowledge of computer systems, both customer service and operation
- Knowledge of customs tariffs and the custome organisation and operatio
- Good communication skills both to co-worke and custome, etc.
- Efficient use of time
- Knowledge of service levels expected by clients
- Fluent in local language, as well as English (read, spoken and written), and other language helpful in daily business.